Pre-Launch Property Alignment

Pre-Launch Property Education Deck
Walk through launch expectations and timelines with on-site property staff
How to Order B-Comp & Showroom Accounts
Job aid for properties to order their b-comp and showroom accounts
How to Order Courtesy Accounts
Job aid for properties to order their courtesy accounts
Pre-Launch Property Checklist
End-to-end property launch process checklist with property discovery questions

Marketing & Communications

Get Ready Flyer
Resident flyer that can be sent out prior to launch to build excitement
Resident Launch Communication Template
Customizable letter template to be sent to resident once orders can be placed
Resident Launch Product Guide
Customizable in-depth product guide
tMZ
For individual channel lineups and additional marketing materials
Co-Op Guidelines
Guidelines for reimbursement for launch events and marketing materials

Launch
Day

Online Ordering Guide
Instructions to walk residents through the account creation process
Programming Change Guide
Instructions to walk residents through how to change programming after account creation
Tips, Tutorials & Troubleshooting Links
FAQs for residents
Gemini Self Install Guide
Instructions to walk residents through how to install Gemini device
Equipment Upgrade Guide
Instructions to walk residents through how to add Gemini boxes after account creation
Gmail Creation Guide
Instructions to walk residents through how to create a gmail account

Instructional
Videos

Video Library
Video Library