Overpenetration
‍

Cartesian
Instruction
Instructions on how to complete overpenetration audit

Support &
Resources

Property Touchpoint Tracker
Tool to organize your monthly marketing efforts
Who to Contact Guide
Who to contact for residents, properties, and dealers
FAQs
Frequently asked questions from MDU Dealers
MDU DTVi Support Guide
General call flow and troubleshooting tips for MDU Dealers
Sample Invoice:
Flat Bill
Property flat billed sample invoice
Sample Invoice:
Phased Bill
Property phased bill sample invoice
Owner Brochure (For Office)
Information brochure for prospective property

Customer Account Maintenance

Programming Change Guide
Instructions to walk residents through how to change programming after account creation
Tips, Tutorials, & Troubleshooting Links
FAQs for residents
Equipment Upgrade Guide
Instructions to walk residents through how to add Gemini boxes after account creation

Marketing
‍

tMZ
For individual channel lineups and additional marketing materials